Ideal Outcomes

Customer Centricity: What Does It Really Mean?

The One Advantage Podcast

powered by Ideal Outcomes, Inc.

Everyone talks about being customer-centric. Customer centricity is the ability to understand customer situations, their perceptions and their expectations. Find out how this works with agile leadership, and how you can bring customer centricity to your organization.

Listen to “Customer Centricity: What Does It Really Mean?” on Spreaker.