“Why Culture is Key to the Performance of Your Business.” That’s the subject of Jason Richmond’s latest podcast appearance. In a thirty-minute interview by host Emi Kirschner on “The Tribe of Leaders” podcast, https://www.thetribeofleaders.com/episode-70-jason-richmond-why-culture-is-key-to-the-performance-of-your-business/Jason shares the five pillars of creating a strong culture that increases performance and employee retention, especially during the days of COVID-19.
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Learn how Jason Richmond became an expert in organizational culture. (…and what made him one)
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What are the two things that leverage what really works in organizations? (…the secret sauce)
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Learn why transparency is important although it opens up a door to vulnerability. (…in the positive sense)
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Why is it important to create a corporate culture?
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The importance of DEFINE (the first step that breeds employee achievement) in getting input from the company ranks to improve on communication.
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How has the new normal impacted organizational culture? (…of open floor plans, less privacy and a lot of background noises)
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How can management take steps to become aware of how to communicate and connect with people?
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Working from home could be a permanent workplace structure change. (… increase in the level remote workforce)
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The impact of the new normal in the sales arena with regards to some products and services that are typically not viewed as a commodity.
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After DIAGNOSE (the second step), how do you create a plan to improve on organizational culture?
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Results out of improving organizational culture with employee performance.
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Advice on how often companies evaluate their culture.
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How does culture impact leadership? (…communicate up and down and be able to get input and feedback up and down the ranks)
